Back to News

Monday 6th December 2021

Accelerate offsite support

With Orange Box you have all the tools for your Avanti materials handling system in one place!

What's in the box?

  • AS-i Programming Tool - Address devices in the palm of your hand.
  • NORD Programmer – View fault codes and parameters inside your drives.
  • Tachometer – Check the conveyor speeds.
  • 24v Sensor Tester – Advises about faulty sensors.
  • All necessary leads and cables.

In addition to this, Orange Box also comes with a Laptop pre-loaded with TeamViewer. This offers you a host of features including allowing our Avanti software team to connect remotely*.

This gives you real time customer support and on-screen assistance should a breakdown occur.

Benefits of the Orange Box:

  • Rockwell PLC software specific for your site. View the programs of your system in detail.
  • Electronic copies of schematics with newer versions issued periodically.
  • AS-i and NORD software for downloading backups and inspecting the safety circuit.
  • Integrated webcam allowing for improved troubleshooting between on-site staff and Avanti engineers.

Orange Box will allow your site to accelerate offsite support. Therefore enabling you to get production back online quicker and reduce downtime to a minimum.

If you want to be on the fast-track route, order your Avanti Orange Box today - contact us now!

*Please note that TeamViewer support is available for our customers during the warranty support period or for those with Service Contracts or by separate purchase order.

Avanti service kit website 6dec21