Thursday 7th May 2020
Operating during these unprecedented times
Our 24/7 support centre is open during lockdown and we’ve helped customers by telephone and also via remote log-in sessions. This has helped customers keep producing vital packaging which is needed to keep the supply chain moving.
We’ve also been able to undertake on-site service work whilst following government social distancing guidelines and adhering to customer’s site policies. We’ve helped improve workflow times and provided solutions to swiftly return to full production.
Daily commutes for our engineers are often required due to difficulties in finding local accommodation and food outlets. You could say that we are literally going the extra mile.
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